Tuition Payment and Cancellation Policy

Tuition Payment

At the time of enrollment, for each one-, two, or three-week session enrolled, there is a $750 tuition deposit due. Thus, in the example of a camper enrolling for four weeks (two 2-week sessions), a $1,500 tuition deposit is collected at the time of enrollment. This deposit requirement can be satisfied by direct payment or by means of a balance rollover from the 2020 season.

After September 15, 2020, the options for payment of the remainder of the tuition are: 1) Payment of the remaining tuition balance (by September 30 to receive an additional discount), or 2) Payment of the tuition balance in three equal installments on February 1, March 15, and May 1. All payments must be made either by credit card or e-check. Installment payments will be processed using the payment option (credit card or e-check) on file automatically on each installment date as a condition of enrollment. If enrollment occurs after one or more of the installment dates, the balance due after the $750 deposit will be collected on the remaining installment dates in equal portions. For example, if enrollment occurs for a session on February 2, the $750 deposit will be collected and half the remaining balance will be collected on March 15 and the other half will be collected on May 1.

Late Arrival/Early Departure from Camp

Late arrivals and early departures from camp are disruptive to the camper’s overall experience, negatively impact their cabin group, and require extra staffing. Our community-focused program is intentionally set up to allow for friendships and group bonding to start on the first day of camp and for important closure activities to occur at the end of the session.

When enrolling your child in a session at camp, please make sure your child is able to stay for the entire session (start date through end date). Because it is disruptive to camp and the other campers in the group, late arrivals and early departures from camp are highly discouraged. If our session dates do not work for your family, please find a different session or postpone your child’s stay at camp until he/she can attend a complete session. Unless there is a medical or family emergency that arises during the camp session, early departure from camp will result in your family not being eligible for priority enrollment for the following summer.

Cancellation Insurance

We recommend purchasing optional Program Protector Insurance if you foresee any possible reason you may need to cancel your camper’s registration. In 2020, at great financial loss, Gold Arrow Camp changed the existing cancellation policy and was able to offer a full refund to all families that requested it. For the 2021 season, we will not be offering a full refund, regardless of whether we are able to run our camp sessions or not. Please read our Cancellation Policy below carefully when making your decision to purchase insurance. Normally, this travel insurance is offered through a third-party (TravMark) during your registration, but for the 2021 season, we anticipate it will be available to purchase sometime in the late summer or fall of 2020. Historically, families have been able to purchase the insurance at any time up until the last installment payment (May 1), but it is unclear if this will be the case for the 2021 season. Alternatively, you can purchase travel insurance through a different provider. Families that purchased Program Protector for the 2020 season and transferred enrollment to 2021 are able to transfer the policy to the new season free of charge by contacting TravMark.

Cancellation Policy

All deposits made for the 2021 camp season are fully refundable until September 15, 2020. This includes any deposits made by means of rollover from the 2020 season. Any credit originating in the 2019 season or earlier will remain as credit and is not refundable. Beginning September 16, 2020, a fee of $150 per one-, two, or three-week session will apply for each cancellation received before February 1, 2021, a fee of $300 will apply per one-, two-, or three-week session for each cancellation received before March 15, and a fee of $500 will apply per one-, two- or three-week session for each cancellation received before May 1.

No refunds will be given for cancellations after May 1.

A single exception is made for campers who suffer a physical illness or injury on or after May 1 and whose attending physician certifies in writing that the illness or injury will not allow the camper to safely participate in any offered camp session. In this event, we will refund the camper’s tuition less a cancellation fee of $500.

Campers who arrive at camp late or leave early will receive pro-rata refunds only when it is the result of the camper’s physical injury or illness, certified by his or her physician. Homesickness or dismissal from camp are not grounds for refund.

Payments for additional options such as store credit and bus transportation will be fully refunded at the time of cancellation.

Discounts

For the 2021 season, there are three opportunities to receive a tuition discount: 1) Enroll with a $750 deposit before September 30, 2020, and receive a three percent Fall Discount; 2) Enroll and pay the full tuition before September 30, 2020, and receive a three percent Fall Discount and an additional three percent Pay In Full Discount; and 3) Enroll a second child from the same household, and receive a 6% tuition discount for the child with the lower tuition value.  Receive a nine or twelve percent tuition discount for enrolling a third or fourth child from the same household, respectively.   Fall discounts for enrolling by September 30, 2020, do not apply to the Junior Counselor program.

Important Dates for the 2021 Season

September 16 – Open Enrollment Begins

September 30 – Fall Discount Ends

February 1 – Tuition Installment #1 Due

March 15 – Tuition Installment #2 Due

May 1 – Tuition Installment #3 (Final) Due